Frequently Asked Questions
Everything you need to know about shopping with I.AM.GIA AU.
How long does shipping take within Australia?
We offer Express Shipping on all domestic orders. Typically, orders are processed within 24 hours and delivered within 1-3 business days depending on your location.
What is your return policy for change of mind?
We accept returns for store credit within 30 days of purchase, provided the items are in original condition with all tags attached. Please note that sale items are final sale unless deemed faulty.
Do you restock popular items once they sell out?
Many of our pieces are limited edition; however, we do occasionally restock core staples. We recommend signing up for 'Back in Stock' notifications on the specific product page to be the first to know.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Klarna for interest-free installments.
How do I find my correct size?
Each product page features a detailed size guide. Our garments generally follow standard Australian sizing, but we provide specific measurements and 'fit notes' to help you choose the best size for your silhouette.
Can I cancel or modify my order after it has been placed?
Due to our fast processing times, we are unable to cancel or make changes to your order once it has been confirmed. Please double-check your shipping address and item selection before completing checkout.